PTA has recently launched a new system for redress of the customers grievances. In continuation of this system PTA has published 3 easy steps to lodge complaints with PTA against cellular companies. For this PTA have designed very impressive advertisement both in English and Urdu.
If you are unsatisfied  with your mobile and land line services now PTA have a well defined system for you to complain about this situation. Please click to enlarge the picture. Now according to this system you first need to contact the respective cellular company. The details of the contacts are given here.